BOOKING ONLINE

To ensure that you have a confirmed spot to our sessions you will need to book prior using our mobile app before attending your desired class. Below are details on how this is done.

1. Create an account.
2. Download the Momence App
   
3. Open the app on your device and you will arrive at the Login menu
   
4. Enter your email address and password (you will receive an email prompting you to set a new password)
   
5. Set your password and your login is complete.

You can now “Book” your desired classes in our app and reserve your spot.

• CASUAL/FIRST-TIME MEMBERS: If you have no available credits or active membership on your account, you will be directed to our casual class options, where you can purchase a single visit or 10 Class Pass. (If you purchase a 10-class pass for the first time, be sure to let us know so we can set you up with a key tag). 

• CAPPED CLASSES: Classes are capped to 20 participants (12 for Lift). Should you need to cancel a booking you have a confirmed reserved spot for, please complete the above steps; however, this time, “Remove Booking” so the next available can attend the session.

• CHANGING SESSIONS: You can change/remove your booking up to 30min before class is scheduled to start and can book into any class up to 10min before the class begins. 

• WAITLISTING: If we have all 20 slots booked in a class at the time you wish to attend, you will be waitlisted.  This means should one of the 20 booked members cancel their booking at least 30min before the session starts, the first waitlisted member will be able to attend in their place, so nobody misses out. This is why it is imperitive that you remove your booking if you cannot attend.

• Please be courteous to other members and CANCEL if you cannot attend. Don’t just do a NO SHOW and waste a spot someone could have used!